Privacy Policy

Privacy Policy for Call Quest Solutions

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Call Quest Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our staffing and recruitment services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, mailing address)
• Employment information (resume, work history, skills, references)
• Identification information (Social Security number, driver's license)
• Educational background and certifications
• Background check and drug screening results
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your information for the following purposes:

• To provide staffing and recruitment services
• To match you with suitable employment opportunities
• To conduct background checks and verify credentials
• To communicate with you about job opportunities and services
• To maintain our client database and records
• To comply with legal and regulatory requirements
• To improve our website and services

4. Information Sharing and Disclosure

We may share your information with:

• Client Companies: When presenting you for employment opportunities
• Background Check Providers: For verification and screening purposes
• Service Providers: Who assist us in operating our business
• Legal Authorities: When required by law or legal process

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we keep candidate information for up to 7 years after our last interaction.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Restriction of processing
• Data portability
• Opt-out of marketing communications

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: